Returns/Exchange Policy



If you’re not happy with your order or subscription box (or want to return it for any other reason!) then get in touch with us and we will happily offer an exchange or full refund (orders only).

To return any unused items, you can draw a circle around the return address (The Spicery, 77-79 Feeder Road, Bristol, BS2 0TQ) found on the address label and write ‘return to sender’ clearly across the box. If you then pop it in a post box it will find its way back to us here! Upon receiving this, we will issue an exchange or refund, whichever you require!

If your order won't fit through the letterbox, you can create a free Royal Mail returns label here!